Job Description

Customer Service Specialist (Part-Time Lending Support)

Location: Apple Valley, MN (On-Site)

Schedule: Part-Time

Duration: 2-3 Month Contract

About the Opportunity

We're looking for a detail-oriented and customer-focused Customer Service Specialist to support our Consumer Lending team on a temporary, part-time basis. This role will help manage a backlog of loan servicing and administrative tasks while a team member is on leave and a new employee is being trained.

This is a great opportunity for someone interested in financial services, banking, or lending who wants to gain valuable experience and make an immediate impact.

Responsibilities

• Manage a backlog of consumer lending administrative tasks
• Respond to member inquiries through the online message center
• Prepare and send payoff letters
• Sort, scan, and process incoming mail
• Issue vehicle storage letters
• Process installment loan deferrals
• Provide professional and timely customer service to members
• Support the Consumer Lending team with additional administrative responsibilities as needed

Qualifications

Required

• Strong customer service and communication skills
• Professional email and written communication abilities
• High attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Comfortable handling member inquiries and resolving issues professionally

Preferred

• Experience with consumer lending products, including:
  • Auto loans
  • Personal loans
  • Lines of credit
  • Credit cards
• Previous banking, credit union, or financial services experience
• Familiarity with loan servicing processes
• Customer-facing experience in retail, hospitality, call center, or food service environments

Why Apply?

• Opportunity to gain hands-on experience in consumer lending and financial services
• Supportive team environment with on-the-job learning
• Chance to get your foot in the door with a growing organization
• Meaningful work helping members with important financial needs
• Immediate opportunity to make an impact by supporting a team during a critical period

Work Environment

This position is fully on-site in Apple Valley, MN. The team operates in a fast-paced environment focused on delivering an excellent member experience while supporting consumer lending operations.

If you're organized, customer-focused, and interested in building experience within the financial services industry, we'd love to hear from you.

#centralpriority26

This is a Contract position based out of Apple Valley, MN.

The pay range for this position is $20.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Apple Valley,MN.

This position is anticipated to close on Oct 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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